How Podium's AI 'Jerry' Boosts Small Business Growth and Customer Service
Introduction to AI in Small Business Small businesses face many challenges in serving customers well and growing their income. New technology like artificial intelligence (AI) offers tools that can help. Podium, a company focused on supporting small businesses, has started using an AI tool named "Jerry." This AI is built with OpenAI's GPT-5, a powerful language model that can understand and generate human-like text. Podium aims to help small businesses improve customer service and increase revenue with Jerry. What is Jerry and How Does It Work? Jerry is an AI teammate designed to assist small business owners and their teams. It can talk with customers, answer questions, and help manage communication more quickly. Jerry understands what customers say and responds in a clear and helpful way. This helps businesses save time and provide better service. The AI can also support tasks like scheduling, gathering feedback, and sending reminders, making daily work easier...