The Mind AI

Introduction to AI in Small Business Small businesses face many challenges in serving customers well and growing their income. New technology like artificial intelligence (AI) offers tools that can help. Podium, a company focused on supporting small businesses, has started using an AI tool named "Jerry." This AI is built with OpenAI's GPT-5, a powerful language model that can understand and generate human-like text. Podium aims to help small businesses improve customer service and increase revenue with Jerry. What is Jerry and How Does It Work? Jerry is an AI teammate designed to assist small business owners and their teams. It can talk with customers, answer questions, and help manage communication more quickly. Jerry understands what customers say and responds in a clear and helpful way. This helps businesses save time and provide better service. The AI can also support tasks like scheduling, gathering feedback, and sending reminders, making daily work easier...

Introduction to the Small Business AI Jam Artificial intelligence (AI) continues to change how businesses operate. On November 20, 2025, OpenAI announced a new program called the Small Business AI Jam. This initiative aims to help 1,000 small businesses use AI tools to improve their services and compete better in the market. The program partners with DoorDash, SCORE, and local groups to provide practical AI training and support. The Importance of AI for Small Businesses Small businesses often face challenges such as limited resources and competition from larger companies. AI offers new opportunities by automating tasks, improving customer service, and helping with marketing. However, many small business owners lack the knowledge or tools to use AI effectively. The Small Business AI Jam seeks to bridge this gap by giving hands-on experience with AI solutions. Partnerships Driving the Initiative OpenAI collaborates with DoorDash, a delivery service that works with many small r...