How Podium's AI 'Jerry' Boosts Small Business Growth and Customer Service
Small businesses often face challenges in managing customer service and expanding their revenue. Artificial intelligence (AI) provides tools that might assist in these areas. Podium, a company supporting small businesses, has introduced an AI assistant called "Jerry," built on OpenAI's GPT-5 language model. This AI is designed to help improve customer interactions and business growth. TL;DR Jerry is an AI assistant by Podium using GPT-5 to support small business communication. The AI helps manage customer messages, schedule tasks, and collect feedback efficiently. Businesses using Jerry reportedly experience revenue growth through improved customer service. Understanding Jerry’s Role Jerry functions as an AI teammate for small business owners and their staff. It can engage with customers, respond to inquiries, and streamline communication processes. By interpreting customer messages and providing clear replies, Jerry helps save time ...